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This page explains how ANDM Labs handles orders, payments, shipping, and refunds for research‑grade products. By placing an order, you agree to be bound by these terms of sale.
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These Terms of Sale govern all purchases made from ANDM Labs, whether placed through the website or through any other ordering method that references these terms. In the event of a conflict between these Terms of Sale and the general Terms of Service, these Terms of Sale will govern matters related to pricing, payment, fulfillment, and returns.
Orders are submitted by selecting products, confirming quantities, and completing the checkout flow. Before placing an order, you should carefully review all items in your cart, as well as your shipping and contact information. Submitting an order constitutes an offer to purchase the listed products under these Terms of Sale.
ANDM Labs reserves the right to accept or reject any order in its sole discretion, including in cases of suspected misuse, regulatory restrictions, or product unavailability.
All prices are listed in U.S. dollars (USD) unless otherwise specified. Pricing, discounts, and promotions are subject to change at any time without notice. The price applicable to an order is the price displayed at checkout at the time your order is submitted.
Display errors, typographical mistakes, or technical glitches may occasionally result in incorrect pricing. ANDM Labs reserves the right to correct such errors and cancel or update affected orders before shipment. In such cases, we will contact you using the information provided with your order.
Payment is due in full at the time an order is placed, using one of the payment methods made available during checkout. By providing payment details, you represent and warrant that you are authorized to use the selected payment method and that all information provided is accurate and complete.
All transactions are processed through secure, third‑party payment providers. ANDM Labs does not store full payment card details on its own servers.
Applicable sales taxes, use taxes, or other governmental fees may be added to your order based on your shipping destination and current regulations. You are responsible for any additional customs duties, import fees, or local charges assessed by authorities in your jurisdiction.
Shipping options, estimated delivery windows, and associated costs are presented during checkout. Shipping times are estimates only and are not guaranteed, as delays can occur due to carriers, weather, customs inspections, or other factors beyond ANDM Labs’ control.
Title and risk of loss transfer to you once the order is handed to the carrier. You are responsible for providing a complete and accurate shipping address and for promptly receiving and properly storing products upon delivery.
You should inspect all shipments immediately upon receipt. If you believe that a product was damaged in transit, is incorrect, or is missing from your order, you must notify ANDM Labs within a reasonable timeframe and provide relevant documentation (such as order numbers, photos, and lot numbers) so we can investigate.
Due to the research‑grade nature and handling requirements of our products, all sales are generally final once an order has shipped. We do not accept returns or resell returned products.
Order cancellations may be requested prior to shipment but are not guaranteed. If your order has already been processed or shipped, it may not be eligible for cancellation. If you believe there is a quality or fulfillment issue with your order, please contact us so we can review the circumstances on a case‑by‑case basis.
By purchasing from ANDM Labs, you confirm that all products will be used solely for in‑vitro research and laboratory purposes and not for human or animal consumption, therapeutic use, or any unauthorized application. You are responsible for ensuring that your use of the products complies with all applicable laws, regulations, and institutional policies.
ANDM Labs may update these Terms of Sale from time to time. When changes are made, we will update the “Last Updated” date at the top of this page. Your continued ordering of products after changes are posted constitutes your acceptance of the revised Terms of Sale.
If you have any questions regarding these Terms of Sale or a specific order, please contact us using the information on the Contact page and include your order number and relevant details.